Socha tha jaldi ho jayega, par surprise hua ki kafi time laga
Main sales aur pre-purchase process ke baare mein baat karna chahti hoon, jo shuru mein thoda slow laga. Mujhe laga tha jab sign up karungi toh fir se jaldi start kar payungi software use karna, par training aur onboarding mein itna time lag gaya ki surprise hua. Sab kuch systematically explain kiya gaya tha, aur software bhi achha laga, especially dialer aur database features, par uss initial waiting period ke wajah se thoda frustration hua. Payment aur invoicing ka process smoothly chal gaya, lekin fir bhi jo sales support team ka response time tha, wo thoda slow tha. Mujhe baar-baar unko call karna pada status confirm karne ke liye, jo thoda time bhar waste tha. Ye process jo normal lagta hoga dusre software mein, yahan mujhe thoda zyada stretch hua laga. Lekin training session ke end mein samajh aaya ki ye saari cheezein system ko thik se chalane ke liye zaruri thi. Overall, software mujhe pasand aaya hai, par agar onboarding jaldi hoti toh main zyada khush hoti aur recommend bhi karti. Ab main use karti rahungi aur shayad customer support ka response better hoga next time.