4 out of 54 of 5Unverified experienceSupport and communication
Socha tha install jaldi milega, but setup thoda ongoing tha
Mujhe laga tha ki software install karne ke baad setup ek hi baar complete ho jayega, par actual mein thoda ongoing support chahiye tha to maintain smooth calling workflow. Training session mein jo basic samjhaya gaya, uske baad bhi mujhe thoda adjust karna pada kahin database entries ke format aur dialer settings ke liye. Support team se milke ye continuous setup process manageable bana, lekin pehle se expectation alag thi ki sab kuch ek hi step mein ready ho jayega. Lekin jab tak process chal raha tha, mujhe lag raha tha ki feedback dena important hai aur jo ongoing updates aaye, unne kaafi help ki workflow streamline karne mein.