Socha tha help milegi par support bilkul theek nahi thi
Jab sign-up kar rahi thi, mujhe laga tha ki log jaldi respond karenge, par yeh process frustrating tha. Pehla email bheja toh response aate aate kaafi din lag gaye, jitna expect nahi tha. Jab maine apni problem batayi ki dialer setup sahi se nahi ho pa raha, toh lagataar follow-up karna pada. Training ke liye bhi sign-up kiya tha jo promised thi, par timing ke chakkar mein cancel kar diya gaya bina proper bataaye. Database feature use karna chahti thi, par woh bhi sahi tarah se integrate nahi hua mera workflow ke saath. Har step mein delays hue, phone pe baat karte waqt support wale bhi zyada madad nahi kar paaye. Automatic updates toh aaye, lekin unka koi detailed explain nahi mila, last update ne dialer ko aur confuse kar diya. Pure process mein expectation thi ki jaldi help mili, par did not happen. Bahut disappointment hui kyunki yeh sab basic cheezein honi chahiye company se, especially jab paise dena padta ho.