Socha tha help chahiye hogi, par fir bhi karungi dua
Maine jab WFHI ki services lene ka socha, toh mujhe ye samajh mein aaya ki ismein training aur sales process kaafi detailed hai. Thoda confusion hua tha invoice samajhne mein, par support team ne kaafi patient way mein samjhaaya. Jo baat pasand aayi, woh ye ki pre-purchase guidance sahi thi aur jo promises kiye gaye the software ke baare mein, woh main use karte waqt mile. Lekin, kuch cheezein aisi bhi thi jo mujhe starting mein samajh nahi aayi, jaise ki database feature ka integration mera workflow ke saath thoda tricky laga. Abhi bhi kabhi kabhi mujhe lagta hai ki mujhe support ko call karna padega agar koi query aaye. Par overall sales aur pre-purchase training ne kaam kiya aur mujhe pata tha ki main kis cheez mein paise laga rahi hoon. Toh haan, agle baar bhi shayad main ye process follow karungi, par thoda aur research aur training expect karungi taaki mujhe baar-baar help na mangni pade. Ye product un logon ke liye thoda better hai jo thoda time nikal ke seekhna chahte hain aur turant expectations nahi rakhte.