Socha tha gaadi chalegi, par timing thodi alag mili
Main expect kar raha tha ki support bilkul mere kaam ke hours mein milega, lekin thoda adjustment chahiye tha. Jab main call karta tha toh response time acha tha, par kabhi kabhi, particularly jab raat ke late hours mein support chahiye hoti thi, toh delay milta tha. Ye thoda problem create karta tha kyunki mera kaam ka pattern flexible hai. Training ke dauraan bataaya gaya tha ki support 24/7 available hai, lekin actual mein kuch specific hours ke andar hi milta hai. Software interface mein database access aur dialer tools ko integrate kar ke mujhe achha lagta hai, lekin support timing mein thoda aur flexibility honi chahiye thi. Overall, sign-up aur invoice process smooth tha, koi dikkat nahi aayi usmein. Updates bhi automatic aaye, jo accha feature hai. Phone ke through jo queries main karta tha, woh bade patience se solve karta support team. Thodi si shikayat hai, par samjha ja sakta hai ki har waqt support dena mushkil hota hoga. Fir bhi agar thoda aur samay flexible ho toh perfect hoga.