Socha tha fast response milega, par thoda delay hua
Maine training shuru karte time socha tha ki log jaldi-jaldi respond karenge mera query pe, lekin thoda wait karna pada. Pehle mujhe laga ki onboarding easy aur fast hoga, par kuch questions pe mujhe telephonic support wait karwana pada. Jo jo mujhe training modules diye gaye the, wo achhe the aur samajhne mein aasan the, iska main credit dena chahunga. Lekin jab mein support team ko call karta tha, toh expected speed se thoda slow hota tha jawab milna, jo mujhe thoda irritating laga. Pehle main soch raha tha ki wo jaldi solution denge mere confusion ke liye, lekin kuch cases mein mujhe apne hisaab se work-around karna pada. Training ki quality file clear thi, aur tools bhi user friendly the, bas support thoda uss se kam tha as compared to jo maine expect kiya tha. Overall, main thoda mixed feeling ke saath kahunga ki product accha hai par onboard karte waqt thoda aur responsive hona chahiye support.