Socha tha fast hoga but response time mila theek-thaak
Maine jab WFHI ke sales aur pre-purchase queries ke liye contact kiya toh meri expectations thi ki main jald hi sab sawaalon ke jawab paa lunga aur process smooth hoga. Pahle call se lekar final clarifications tak jo main experience kiya, wo theek-thaak tha. Sales team ne patiently baat ki, lekin response thoda slow tha kabhi kabhi aur mujhe thoda wait karna pada jab main kuch technical details clarify kar raha tha. Unhone mujhe step-by-step bataaya invoice aur payment options ke baare mein, lekin har baar instant nahi tha. Training material ke samples milne par main satisfied tha ki yeh help karega onboarding mein, lekin mujhe lagta tha ki kuch jyada details ya FAQs hote toh aur achha hota. Overall, response team ka approach achha tha aur professional bhi, lekin jo main expect karta tha usse thoda slow tha. Agli baar main shayad thoda patiently wait karunga, par mujhe lagta hai customer service mein thoda aur tez hona chahiye taaki decisions jaldi liye ja saken.