Socha tha easy milega, par thoda complicated nikla
Mujhe laga support se jaldi se woh details milengi jo main dhundh raha tha, lekin experience thoda mixed raha. Onboarding ke process me kuch cheezein simple thi, jaise ki software ke basic setup ka walkthrough. Lekin jab calling tools mein dialer aur database ke features samajhne ki baari ayi, toh thoda confusion hua. Documentation itna clear nahi tha jitna expect kar raha tha, toh baar baar support ko call karna pada. Telephonic support fast respond karti thi, par kabhi kabhi explanation utni clear nahi milti thi. Jo automatic updates aaye, unse kabhi kabhi software misaamse lag gaya tha, naye features ki clarity kam thi. Invoice process thoda seamless laga, sign-up to billing tak theek tha. Overall, expectations se thoda better tha onboarding, par actual usage thoda tricky nikla, toh kaafi soch samajh ke chalna padta hai.