Socha tha easy milega, par onboarding kaafi tough tha
Main expect kar raha tha ki training aur onboarding aisa hoga jo smoothly chalega, saari cheezein step-by-step clear hongi, lekin asli mein kaafi confusion rahe. Bahut saare modules the jaha mujhe kahin bhi fully samajh nahi aaya ki dialer ya calling tools use karna kaise hai bina baar-baar try kiye. Kuch cheezein mujhe khud hi figure out karni padin, jaise database kaise manage karna, ya phir automatic updates ke baad kya badla hua hai, ye sab mujhe khud hi discover karna pada. Training sessions mein shayad zyada details nahi di gayi thi ya phir wo thode bhaagte hue lag rahe the. Sign-up aur payment process theek-thaak tha, par system ke saath pura integrate hona mushkil tha. Ab jab main thoda zyada istemal kar raha hoon, tab bhi lagta hai ki aur support aur guidance ki zarurat thi. Mujhe lagta tha main smoothly kar paunga, par bahut cheezon par khud he kaam karna pada tha, jo disappoint karne wala tha.