Socha tha easy milega par mila mix experience
Main WFHI ke support aur communication ke bare mein thoda mixed feel karti hoon. Jab maine first time support se contact kiya, toh mujhe laga ki sab kuch aasaan hoga aur jaldi se main apni queries ka solution paungi. Lekin jo actual experience hua, usmein kuch cheezein thodi mehengi si lagi. Software ka database feature acha hai aur calling tools ka use karna bhi relatively straightforward hai, par support system itna accessible nahi tha jitna ki main expect kar rahi thi. Kabhi-kabhi mujhe lagta tha ki mujhe apni problem khud hi resolve karni padegi kyunki jo telephonic support available tha, usmein thoda delay hota tha aur priority assistance access karna itna flexible nahi tha. Iske baad bhi, agar main regular basis pe software use kar rahi thi, toh mujhe lagta tha ki main gradually samajh jaungi ki kitna aur support chahiye ya nahi. Lekin plainly ye kehna hai ki main thoda aur easily support paana chahti thi, jo consistent mile. Yeh sab hua tha jo maine expect kiya tha nahi, par overall workflow ke hisaab se thik tha.