Socha tha easy hoga, par support thoda alag tha
Mujhe laga tha ki support waise hi rahega jaise maine pehle use kiye hue softwares mein dekha tha, lekin yeh thoda different tha. Pehle mujhe lagta tha sab quick response milega bina zyada wait ke, par yahan thoda moderate response time mila, jo mujhe initially thoda ajeeb laga. Lekin main ye bhi samajh raha tha ki training aur aur tools ko samajhne mein support team ne kaafi patience dikhaya, jo pehle mujhe kam mila tha. Communication clear thi, messages easily samajh aaye, par kabhi kabhi jab complex queries ko leke baat karni thi, toh process thoda slow feel hua. Billing aur payment process normal raha, koi badi dikkat nahi aayi. Dialer aur database features ka use karte waqt bhi kuch naye insights mile, jo pehle se thoda better experience dene lage. Overall, main thoda confused tha initially, par aage chalke lagta hai ki yeh theek hai.