Socha tha easy hoga, lekin thoda time laga adjust karne me
Mujhe laga tha ki training aur onboarding itna jaldi hoga ki mein turant software aur calling tools ka use karna start kar dungi. Lekin reality me thoda difference tha. Setup ke kuch parts one-off the jaise account create karna aur pehla payment karna, jo aasan rahe. Par ongoing steps jaise database manage karna aur dialer ka kab aur kaise use karna, unme thoda samay laga samajhne ke liye. Training sessions achhe the, par mujhe lagta hai ki thoda aur practical examples hote toh zyada madad milti. Mujhe baar-baar support team ko call karni padi specific queries ke liye. Lekin overall, jo expect karti thi usse thoda different experience mila jo abhi bhi manageable hai. Software ka interface simple hai, aur automatic updates se naye features milte rahe tho problem nahi hui. Payment aur invoice process bhi clear tha. Toh ye kehna galat nahi hoga ki setup me balance hai between one-time aur ongoing efforts.