Socha tha easier hoga, par mila mix experience
Maine expect kiya tha ki support steps ekdum clear aur logical honge, kyunki main software use karte waqt jyada time waste nahi karna chahta tha. Pehla part, jahan training aur onboarding instructions diye gaye the, woh theek tha aur kaafi samajhdaar sequence mein tha. Lekin jab baat support calls aur telephonic assistance ki aayi, toh kahin-kahin mujhe laga ki jo order follow karwana tha, woh thoda confusing tha. Support team ne achha reaction diya, par kabhi kabhi mujhe laga ki wo steps ka sequence thoda behtar ho sakta tha taaki problems jaldi solve ho jaayein. Database aur dialer ke features toh kaafi achhe hain, par mujhe lagta hai ki thoda aur patience chahiye tha training modules ke sath. Overall, maine dono sides dekhi, aur samajh paaya ke guide karte hue bhi kuch complexities rehti hain, par sahi guidance mile toh ye software chal sakta hai ache se.