Socha tha clear guidance milegi, par explanation adhoori mili
Mujhe laga support se baat karte waqt sab clearly samjhaenge, par baat kuch alag nikli. Pehle toh mujhe lag raha tha ki onboarding aur use kaise karna hai uska detail milega par har baar jab question poocha toh answers thode unclear hote. Kabhi kabhi lagta tha ki software apne aap chal jayega, but waisa nahi tha. Mujhe khud se jyada explore karna pada kyunki jo explanations the wo easy hindi hindi samajh nahi aati thi, thoda technical lagta tha. Telephonic support me patience thoda kam tha par ek baat toh thik thi ki response dene me time jyada nahi lagta tha. Payment aur invoicing ka process thoda simple tha, vo ek achha part tha. Lekin overall mujhe lagta hai ki clarity aur patience chahiye support staff me, tabhi koi bhi naya user easily samajh sakega jinhe zyada technical knowledge nahi hoti. Abhi main thoda confused feel karta hoon, par fir bhi march keend tak software use kar raha hoon.