Socha tha better support milega, par kuch khaas nahi tha
Main WFHI ki support se achha response expect kar rahi thi jab maine sign-up kiya, especially kyunki remote workflows mein mujhe timely madad chahiye thi. Initial sign-up aur payment ka process straightforward tha, invoice bhi clear thi, toh main khush thi early stages mein. Lekin jab software ke kahin features samajhne ko mile, dialer mein issue aya, toh support team jaisa maine expect kiya tha waise helpful nahi mile. Kabhi kabhi telephonic support available hota, toh kabhi nahi tha, aur jab baat hui, toh solution milne mein late ho gaya. Thoda lagta hai unhone communication mein same speed ya priority nahi di jo main chah rahi thi. Training material theek tha, par live help se jo mein benefit lena chahti thi, woh missing tha. Mujhe pata hai ki har company apni limitations rakhti hai, par jo maine expect kiya tha vs jo mila, usmein kaafi difference tha. Aise software ke liye, mujhe lagta hai support system thoda aur strong hona zaruri hai, tabhi main use confidently recommend karungi.