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WFHI review

Socha tha better hoga, surprise mila slow support ka

2 out of 52 of 5Unverified experienceSales and pre-purchase

Socha tha better hoga, surprise mila slow support ka

Kafi time ho gaya jab mainne WFHI ka software use karna start kiya tha aur tab ke jo issues aaye woh aaj bhi yaad hain. Jab kuch technical problems hui, toh mujhe laga customer support quick resolve karega, lekin response surprisingly slow mila. Dialer ke saath connectivity problems hal nahi huyi jaldi, training thorough nahi thi jitna expect karta tha main. Automatic updates mujhe thoda helpful lage, par overall jo setup tha, woh seamless feel nahi karwaya. Database feature realistically itna useful nahi nikla jitna pehle samjha tha. Sign-up aur invoicing to thik tha, par daily use mein jo challenges aaye woh thodi frustration wale the. Shayad maine jyada optimistic expectations laga rakhe the, par experience ne para nahi kiya. Abhi bhi lagta hai ki system better ho sakta tha with faster support aur clearer onboarding. Yeh sab experience mullaya ke baad, main kahunga ki service bahut zyada fulfill nahi kar payi meri expectations.

Arnav Vandana PaiJharkhand, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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