Socha Tha Better Hoga, Par Itna Nahi Chala Toh Dobara Shayyad Nahi
Mujhe WFHI se pehle se thoda lag raha tha ki support achha hoga par jab maine phir kabhi call kiya toh kuch khaas fark nahi dekha. Ek baar jab mein calling tool ke issue ke baare mein phone pe baat kar raha tha, toh support staff thoda confused lag raha tha aur meri problem ko sahi se samajhada nahi. Us moment mujhe laga ki shayad unke paas proper training nahi hai ya jo procedure follow karni hoti hai wo clear nahi. Baaki ke dinon mein response time theek tha, par overall jo maine expect kiya tha uske hisaab se woh support se milna zyada helpful nahi tha. Software ka onboarding bhi thoda frustrating raha mujhe, kuch features explain nahi hue ache se aur manual me bhi confusion thi. Main payment aur invoicing process ko theek manta hoon, woh shantipurn tareeke se chalu raha, par software ke daily use mein kabhi kabhi dikkat aati hai. Overall mujhe itna acha nahi laga ki main dobara is product ko use karun — kyunki support and communication se toh main disappointed raha.