Socha tha better hoga, lekin support timing match nahi hoti
Mujhe laga tha ki WorkFromHomeIndia ka support aur communication mere kaam ke hours ke hisaab se theek rahegi, par unfortunately aisa nahi tha. Main office timing ke baad zyada kaam karti hoon, lekin support team se baat karna mushkil hota tha kyunki unki availability limited thi. Jab kabhi call kiya, toh response slow mila aur baar baar wait karna padta tha. Software ka bhi kuch parts itne flexible nahi lage jab apni working hours badalte hain. Training sessions bhi din ke samay hui aur woh meri schedule se match nahi karti thi, jis se mujhe lagta tha ki main sab details acche se samajh nahi payi. Dialer system chalane mein bhi kuch problems aayi, jaise ki call records kahin-kahin miss ho gaye apne actual work hours mein. Database update ka process theek tha par support ki timings se kaafi farak padta tha mujhe. Invoicing process to simple tha, par jab mujhe assistance chahiye tha tab wo milna mushkil tha. Overall, mujhe laga tha ki mera time zone aur kaam ke hours ko consider karte hue better coordination milega, lekin yeh experience utna supportive nahi tha. Shayad day-shift logon ke liye yeh zyada effective ho. Mujhe thoda aur flexibility aur zahada responsive support chahiye thi.