Socha tha asaan hoga but it was tough to find help
Maine training aur onboarding ka process shuru kiya tha with some excitement, but mujhe laga ki seedha saara content available hoga jahan main easily seekh sakoon. Par surprisingly, mujhe bohot mushkil hui ki main woh specific module ya section dhundh paoon jo mujhe chahiye tha. Training videos theek-thaak the lekin jis tarah se overall onboarding system design kiya gaya tha, usme clarity ki kami thi, jiski wajah se main kaafi confused ho gaya tha. Support se baat karna bhi mushkil tha phone par, queries ka jawab time pe nahi mila. Jo dialer tools aur database feature the, unhone zyada help nahi kiya mera workflow improve karne mein. Software updates achhe the par onboarding experience itna interrupted aur frustrating tha ki mera interest kam ho gaya. Ideally, mujhe laga tha ki mujhe jaldi aur smoothly guidance milegi, lekin yeh expected asaani nahi thi.