Socha support zyada fast hoga par thoda wait karna pada
Initial baat karte waqt mujhe laga tha ki support bahut jaldi response dega, par waise toh woh helpful tha, lekin thoda repetitive lagta tha. Matlab mujhe baar baar apni problem explaining karni padi, jo thodi tiring thi. Support team dhyaan se sunti thi, lekin kai baar mujhe same cheez dobara bataani padti thi, jo thoda ajeeb laga. Waiting time bhi kabhi kabhi lamba ho jata tha, toh multitasking karte karte main thodi distracted feel kar rahi thi. Training sessions acche the, but support ke process se thoda patience chahiye hota hai. Lekin jo cheezen kaam kar rahi thi, jaise dialer aur database, unke bare mein jo bhi queries thi, unka solution diya jata tha. Overall jo bhi mila support se, woh thoda inconsistent tha, par fir bhi main zyada over-expect nahi kar rahi thi kya pata next time better ho.