Socha support zingdagi asaan karega, par expectations se thoda kam mila
WFHI se mujhe laga ki support aur communication seamless honge, especially jab software saath main complex workflows set kar raha tha. Lekin jab problems aayi, toh support se connect hone me thoda time laga, aur main pura nahi keh sakta ki har baar mere doubts ko samajh kar turant solution diya gaya. Mujhe laga tha ki mere liye agar dubara madad leni padi, toh wo bhi asaani se milega, par mujhe shayad extra self-effort karna padega. Training aur onboarding mein acchi cheezein thi, par call dialer aur database management jaisi cheezein adjust karne me mujhe khud se jyada kaam karna pada. Sign-up aur billing process simple rahe, wo toh theek hai. Overall, support expectations se thoda kam comfortably meet hoaya, aur agla time bhi shayad main zyada rely nahi karunga purely unpe. Thoda aur proactive aur accessible hota toh behtar hota.