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Socha support speed acchi hogi lekin failed laga
Maine socha tha ki jab signup karungi toh kuch basic questions ke jawab quick milenge, par yeh process kaafi slow laga mujhe. Har baar tel support pe mujhe apne details dobara batani padti thi, jisse frustration badh gayi thi. Training aur onboarding ke baare mein bhi zyada information turant nahi mili aur main baar baar wait karti rahi. Lagta tha ki mera issue samajhne ki jagah bas time le rahe hain. Mujhe jitna guidance chahiye tha, woh expected speed se kafi peeche tha. Thoda zyada patience chahiye tha, tabhi better experience milta. Mujhe samajh nahi aaya ki delays aur repetition kyon itni hai jab itna bada platform hai.