1 out of 51 of 5Verified customerSupport and communication
Socha support helpful hoga, par roz bar bar problems aaye
Mujhe laga tha ki support se baat kar ke mera issue jaldi solve ho jayega, par roz roz bar bar problem hoti rahi. Training ke baad bhi jab dialer use karne gaya, to lagta tha ki connection ya call quality me dikkat aati thi. Support team kabhi kabhi available thi, par jab bhi call karti thi, ya to waiting time zyada hota ya phir mujhe same baat baar baar repeat karni padti thi. Database feature me changes save nahi hota the, ye baat maine kai baar boli, lekin fix nahi hua. Mujhe laga tha ki signing up aur payment ke process bhi simple honge, par invoices confuse karne wale the. Overall mujhe laga support experience mere expectation ke bilkul opposite tha, aur ye finally meri working routine ko effect kar raha tha.