1 out of 51 of 5Verified customerSupport and communication
Socha support help karega, par zyada khud se hi samajhna pada
Main expect kar rahi thi ki support team meri queries ka jaldi aur clearly jawab degi, especially jab initial setup complicated tha. Par jab main unse call karti thi toh ya toh long wait hota tha ya phir replies generic lagte the, jisme specific help thodi kami thi. Training sessions me bhi kuch cheezein clear nahi hui, toh mujhe khud hi google search karna pada solutions ke liye. Yeh sab milake mera experience thoda frustrating raha kyunki mujhe laga ki paid support mein ye sab nahi hona chahiye. Agar help zyada proactive aur clear hoti toh shayad ye sab kafi smoothly ho jata. Ab main soch rahi hoon ki agli baar shayad main zyada apne aap hi manage karungi kyunki support pe pura bharosa nahi ho raha.