Socha support easy hoga par bas ek baar hi mila help
Mulaqat mein mujhe laga tha ki setup ke baad bhi support ready rahega jab bhi problems aayengi, par aisa nahi hua. Jab maine pehli baar software install kiya toh unhone contact support tha jo kaafi helpful raha, lekin uske baad jab doubts aaye ya software updates mein dikkat aayi tab support se answer milna mushkil tha. Mujhe laga tha ki support ongoing milega taki main apne workflow ko improve kar saku, par usually problems ke liye baar baar call karna padta tha, aur kabhi kabhi to response time bahut lamba ho jata tha. Continuous assistance ki kami thi, jo thoda disappointing raha, especially jab software pe kaam kar raha tha toh kuch features properly function nahi karte the. Mujhe laga ki iska matlab hai ki setup ke dauran zyada help milegi, jo ho bhi gaya, par uske baad mujhe apne aap seekh ke chalana pada. Overall experience thoda frustrating tha kyunki expectations aur sachai mein gap tha, lekin main appreciate karta hoon jo initial training di thi.