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WFHI review

Socha support clear hoga, par explanations confusing rahi

2 out of 52 of 5Verified purchaseSupport and communication

Socha support clear hoga, par explanations confusing rahi

Main soch raha tha ki jab support se baat karunga tab sab cheezein clear aur easy samjhaenge, par wéI kafī alag niklā. Jab maine dialer ke issues bataye, toh unka jawab itna straightforward nahi tha jaisa main expect karta tha. Unhone technical terms ka use zyada kiya aur meri queries ka solution milne mein der hui. Waisay, telephonic support timely aata tha, ye theek tha, par clarity ki kami thi. Jo training ka hissa tha wo bhi bahut zyada technical tha, jisme basic steps jo mujhe samajhne chahiye the, wo confuse kar diye. Database feature pe kaam karte waqt bhi lagta tha ki instructions koi pehle thoda simple de deta, toh zyada helphot hoti. Support team ka response fast tha, magar main system ko lene se pehle sochta raha ki yeh mujhe simple tareeke se samajh aa jaayega, par ab lagta hai main kuch cheezein khud discover kar raha hoon. Overall, thodi disappointment hui kyunki expectations zyada thi aur mile kam clear answers.

Dinesh AhujaLadakh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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