Socha support badhiya hoga, par thodi der response aane mein hoti thi
Main initially soch raha tha ki support team hamesha quick aur responsive hogi, par meri experience mein ye thoda slow raha. Jab main dialer ko setup kar raha tha, mujhe kuch technical issues aaye jo maine turant call karke clarify karna chaha, par call ke response mein kaafi der lagi. Jo log baat karte the, woh polite zarur the par feedback milne mein time lagta tha jo mujhe thoda surprise kar gaya. Database integration mein dikkat aayi, tab mainne socha ki turant solution mil jayega, lekin wait karna pada aur kabhi kabhi mujhe khud hi problem solve karni padi. Training sessions toh theek thaak the, lekin jab practical queries aaye toh unme koi personal guidance zyada nahi mila. Payment aur invoice process smooth raha, yeh main deny nahi kar sakta. Overall, support team ka response times meri expectations se thoda kamjor tha jo mujhe pehle surprise kiya, par iske alawa software ka functionality theek tha. Shayad agar thoda aur tez support ho toh experience aur improve ho sakta tha.