Socha sab clear hoga par bahut confuse kar diya
Jab maine software ke liye sign up karne socha toh sales page pe kuch terms the jo mujhe samajh nahi aaye. Labels alag-alag places par inconsistent the, jaise database aur dialer ko lekar details confusing thi. Aur jab sign-up process start kiya toh mujhe laga main koi required feature miss kar raha hoon kyunki instructions clear nahi thi. Mujhe jaisa laga tha ki simple hoga wo bilkul waise nahi tha; har step pe mujhse jyada details mangi gayi, par explanation kam thi. Payment aur invoicing ki baat toh alag, wo toh itna complicated tha ki main confuse ho gaya ki actual amount kitna dena hai. Mujhe feeling hui ki mujhe help lene ki zarurat thi, par pre-purchase support me bhi koi real clarity nahi mili. Is wajah se mujhe lagta hai ki main jaisa expect kar raha tha aur jo mila, dono mein kaafi gap tha.