Socha response achha hoga, par fir bhi thoda mixed tha
Shuruaat mein mujhe laga ki sales team se communication kaafi quick aur responsive hoga, jo ki theek tha bhi. Mujhe queries ke jawaab generally timely milte the, jo kaafi helpful lagta tha during pre-purchase stage. Par ek moment aisa aaya jab mera specific question, jo thoda detailed tha, achhi tarah solve nahi ho paya. Response aaya, lekin poora clarity nahi thi, jo mujhe thoda frustrated kar gaya. Training aur onboarding details lekar baatein usually clear thi, par kabhi kabhi lagta tha ki thoda aur patience aur explanation ki zaroorat hai. Dialer aur software features ke baare mein kuch baatein mujhe khud explore karni padin, kyunki unhone sab clearly upfront nahi bataayi thi. Payment aur invoicing process ke mudde pe baat karne par log helpful lage, aur woh process smooth raha. Toh conclusion yeh hai ki log thek-thak responsive hain, par kabhi kabhi expected clarity nahi milti, jo thoda disappoint karta hai.