Socha poora guidance milegi, par zyada khud hi samajhna padha
WFHI ka software try karne ke liye jab main sign-up ke stage par thi, tab mujhe thoda surprise hua ki sales aur pre-purchase support mein zyada proactive guidance nahi mili. Jab main pehli baar invoicing process ke baare mein puchne gayi, toh mujhe kaafi khud se hi details samajhni padi. Unhone kuch basic points bataye, par mujhe laga ki mujhe thoda zyada samjhaya jaana chahiye tha ki payment ke baad kya expect karun regarding updates aur access. Software ke features ke baare mein bhi main khud research karti rahi, kyunki training materials thode limited the initial phase mein. Us samay mujhe lag raha tha ki yeh kafi confusing hoga jin logo ke paas time kam hai, ya jo busy hain apni work-life se. Lekin ek cheez main appreciate karungi ki sign-up aur payment ka process smooth raha, jahan invoice jaldi mil gaya aur koi extra pareshani nahi hui. Lekin overall, thoda zyada personal touch aur thorough explanation sales side se helpful hoti body mein clarity ke liye. Shayad agar yeh sab zyada achhi tarah samjhaya jata toh confusion kam hota aur onboarding process bhi fast hota. Main yeh zaroor bargain karungi ki future users ko thoda aur handholding mile taaki main experience thoda easy feel karti.