Socha phir se try karungi, par support ne thoda disappoint kiya
Jab main pehli baar telephonic support se baat kar rahi thi, mujhe laga tha ki wo helpful hoga aur saari queries ko systematically resolve karega. Lekin experience thoda mix tha. Software ke dialer aur database feature mein jab problem aayi, toh jo steps bataye gaye, wo thoda confusing lage. Training ke dauran bhi support jo understand karne wali baatein thi, waisa laga ki expectations pure nahi hue. Sign-up aur payment process toh manageable tha, lekin jab maine updates ke baare mein poocha, toh response thoda delayed mila. Overall mujhe laga ki workflow smooth hona chahiye, par jab same issue baar baar face karna pad raha hai, toh frustration hoti hai. Main definitely soch rahi hoon ki dubara use karungi ya nahi, kyunki ek taraf toh features theek the par communication thodi jagah thodi weak thi. Agar wo thodi responsive aur clear hote, toh shayad main aur comfortable feel karti. Par abhi ke liye, thoda doubt toh hai fir se commit karne ko lekar.