Socha help milegi, par surprise hua ki support kafi bekar hai
Mujhe laga tha ki jab bhi zarurat padi toh WFHI ka support team meri madad karega, lekin wo ummed puri nahi hui. Pehla baar jab maine call kiya toh unhone mujhe samjhaya ki kaise database feature ka istemal karna hai, par delivery samay par nahi hui. Jab phir se support ko contact kiya toh unka response time bohot slow tha, aur jo galti maine batayi wo repeat hui. Automatic updates ke baad bhi problem solve nahi hui, jiske wajah se mera kaam delay ho gaya. Invoice aur payment process mein bhi confusion raha; specification clear nahi thi jo mere liye asahaj tha. Sabse zyada surprise tab hua jab mujhe pata chala ki multiple calls ke bawajood issues abhi bhi waisa ke waisa hain, matlab help promised nahi mili. Support ko professional hona chahiye tha, lekin lagta hai ki system properly trained nahi hai. Agar agli baar bhi mujhe help leni pari toh shayad mein time barbaad karungi kyunki pehli baar ki madad se mujhe koi asar nahi mila.