Socha easy hoga but mila thoda ajeeb experience
Maine socha tha ki sales aur purchase process smooth hoga aur easily samajh mein aa jayega, par mujhe thoda surprising laga ki jitni clarity chahiye thi wo pehle dikhayi nahi di. Website pe search karke jo information mili, wo bhi limited thi aur kaafi basic details jo expect nahi kar raha tha. Jab sign up kar raha tha toh lag raha tha ki mera saara confusion clear ho jayega par invoice aur payment ke baare mein specific queries ka jawaab dhundhna difficult raha. Sales process ke dauran mujhe laga ki support se zyada mushkil mein reh gaya, kyunki clear communication ki kami thi. Jo bhi training available thi woh thodi general thi aur real software use cases ko address nahi karti thi. Delivery ke process par bhi thoda transparency kami thi, jo mujhe surprise kar gayi ki itni badi service hone ke bawajood itna awkward lag raha hai pre-purchase phase. Overall socha tha ki easy hoga aur sab cheeze quick clear ho jayengi, par actual experience thoda frustrating raha specific details ke bina.