Soch rahi thi support karega, par kuch cheezein bas ek baar theek hoti hain
Signing up and calling for help was thik-thak, support team ne mere questions achhi tarah samjha, but main problem yeh thi ki bohot si cheezein sirf ek baar setup ke time fix hoti hain, ongoing maintenance aur updates mein zyada madad nahi milti. Jab nibhaane ki baat aayi phone call dialer ka, initial setup ke baad mujhe khud khud samajhna pada ki kaise database se connect karna hai, kyunki baar-baar support ka response nahi mila. Payment aur invoice ke mamle mein process smooth tha, lekin jab technical sawal ya issues aaye, toh wait karna padha zyada lamba, aur baar-baar explain karna pada apni problem jo irritating tha. Overall, software theek hai, par continuous support ki jo expectation thi woh poori nahi hui. Agar phir se aise kisi system mein jaungi, toh sochungi do baar, kyunki mera maanna hai ki remote workflows ko samajhna hard hota hai aur fir behtareen support hona chahiye, jo har baar mile.