soch raha tha ki bada smooth hoga, but kaafi issues aaye
Mujhe laga tha ki software purchase ke pehle jo sales aur pre-purchase support milega, wo fully clear aur smooth hoga. Maine pehle inquiry bheji, par response mein kaafi delay hua. Jab finally kisi ne contact kiya, toh mujhe lag raha tha unke paas mere questions ka sahi jawab nahi tha. Main specific features ke baare mein pooch raha tha aur unhone generic answers diye. Sign-up ke dauran bhi system crash ho gaya tha jisse mujhe dobara se process start karna pada. Payment confirmation mein bhi confusion raha, kyunki system ne invoice jaldi generate nahi kiya. Technical issues ki wajah se main training mein bhi delay hua, aur onboarding flow mein inconsistencies thi. Jo calling tools diye gaye the unka setup mein problem aayi aur database feature expected tarike se kaam nahi kar raha tha. Jab support se baat ki toh wait time zyada tha, aur unka response detailed nahi tha. Mera jo expectation tha ek professional, seamless experience, wo poora nahi hua. Mujhe lag raha hai ki agar in sab concerns pe thoda dhyan diya jata toh experience better hota, par abhi ke liye main kaafi frustrated hoon with this purchase and pre-purchase handling.