So, you guys were pretty responsive, but...
When I first reached out to you about the software, I wasn't entirely sure what to expect. The team seemed pretty quick to respond most of the time, which was definitely a relief because sometimes I get stuck waiting too long with other services. Still, there were moments when I felt the replies weren't quite as thorough as I'd hoped, so I had to follow up a few times. I guess that's pretty normal, but it caught me off guard a bit. The sign-up process was straightforward, and I appreciated how clear the invoicing was, no hidden surprises. However, I sometimes wondered if the telephonic support would be more in-depth, like addressing more technical concerns instead of just basic troubleshooting. Overall, I think I’d tell a friend that you’re reliable and easy to get in touch with, though maybe not perfect. That said, I’m looking forward to using the training modules more and seeing how the dialer features hold up in actual use.