So, this tool's mostly intuitive but needed some digging
Honestly, I found myself figuring out quite a bit of the software during the onboarding phase, which was mostly okay, just a bit more self-driven than I expected. Getting to understand the calling tools and how the dialer integrates with the database wasn't laid out in a step-by-step manner, so I spent some afternoons just toggling between sections. The training helped clear up some things, though it felt like the sessions assumed I already knew a lot. Automatic updates happened smoothly, so there wasn’t much disruption, which was a relief. The database feature aligns well with my typical workday workflow but setting it up initially took some trial and error, especially syncing contacts and calling history. I appreciated the telephonic support when I did reach out, even if I wished the live help was available a bit more outside standard hours for my timezone. The sign-up and payment were straightforward and the invoice was clear to understand. Overall, I’d say it’s a solid product and service, but definitely requires a bit of patience and self-learning at first to unlock most of its potential. I’d recommend if you’re ready to spend some time exploring on your own alongside what they offer.