So, this is what the pre-purchase chat felt like
Honestly, chatting with the sales team before buying was a mixed bag. At first, things seemed clear enough — they explained the basic features like the training modules, the calling tools, and the database system. But then it got a bit fuzzy when we talked about updates and priority support. Some questions I had felt like they were skipped over or the answers sounded a little generic, which left me wondering a bit. The sign-up and invoicing process discussions were easier to follow, no confusion there. I think if you ask someone casually about this whole sales experience, I’d say it was pretty decent, but not super reassuring. Like, I did get the info I needed mostly, just wished it was a bit more thorough or upfront from the start. Still, the chat had a friendly tone so that helped ease things, even if some details were left hanging. So yeah, overall kind of okay with some room to improve.