So much time wasted waiting to buy

So much time wasted waiting to buy

I was quite hopeful going into the purchase process because everything seemed straightforward on the website. I even talked myself into thinking that signing up and making the payment would be quick and hassle-free. Unfortunately, this was not the case at all. It felt like an endless wait before my account was fully set up. The invoicing was confusing since it didn’t match what I had expected based on the sales information I received initially. The pre-purchase experience seemed promising, but as soon as I went to register, the steps dragged on indefinitely. I expected at least some smooth communication through telephonic support or priority help, but I found it difficult to get clear answers on the timeline for access after payment. The training intro also felt farther off than I had thought. Overall, I was left frustrated by how much more complicated everything turned out to be compared to what I thought it would be. What was promised and what actually happened were far apart, and it felt time-consuming without delivering much clarity at the start.