So much juggle just for a messed up billing
I honestly expected the billing and payment system to be straightforward since it’s software meant for professionals operating remotely. But no, it was quite frustrating and took a lot of back-and-forth with their support to get things partially sorted. Initially, when a payment didn’t register as expected, I thought the interface might have a glitch, but the real hassle was the follow-up on my side. Compared to other services I’ve used, WFHI’s billing communication was slower and less clear, particularly when trying to understand the invoice adjustments. The only thing I can say was fine was the automated updates that didn’t affect the bill itself. However, each issue required multiple calls and emails, which I didn’t anticipate. I had hoped for a smoother fix, perhaps a more transparent status tracker or an alert in the dashboard indicating payment issues, but that wasn’t there. Overall, the time and effort spent juggling the problem made it more troublesome than I expected, which is why I can’t rate it above two stars.