So much effort, but the training just didn’t work out for me
Honestly, I started the training with high hopes but it quickly became clear that the onboarding process was not suited for me. The moment I ran into difficulties understanding the software layout and how the dialer integrated with the database, I reached out for help. Unfortunately, the support didn’t resolve my confusion effectively. Instead of guiding me through the problems, the explanations felt generic and left me more frustrated. I tried several times to get the onboarding right, but every time I hit a snag, the training material didn’t cover the nuances I needed. Moreover, automatic updates seemed to change features without clear notice, which made following tutorials even tougher. Payments and invoicing were straightforward at least, but that small convenience couldn’t make up for how much trouble I had using the calling tools. At a certain point, I felt like I was spending more time trying to fix the issues myself than actually learning the system. The training setup definitely took a lot of effort from my side, and unfortunately, I don’t feel like it was beneficial. I hope this feedback helps improve the learning experience for future users who might struggle the way I did.