So much effort, but support was just not there
I honestly expected much more from the training and onboarding process, but it felt like I was left on my own most of the time. I kept trying to reach out with questions about how to use the calling tools and dialer effectively, but the responses were slow and often didn’t really address my issues. It became frustrating because I had to keep following up multiple times just to get basic info. The initial sign-up and payment process was okay and pretty straightforward, but after that getting any real help was a battle. I felt like the automatic updates introduced changes without clear communication, so I had to guess at what was going on and experiment to figure out how to continue working. The database feature promised was nice but I had little guidance on how to set it up properly. Basically the whole onboarding took a lot more effort than I expected and it put a dampener on my enthusiasm. When support does not respond quickly, even the best software can feel unusable. I spent hours trying to get answers and fix small problems that should have been simple. Honestly I don’t think I’ll continue without more reliable help because the whole beginning experience was just too exhausting for me.