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WFHI review

So much effort, but no real help

1 out of 51 of 5Verified purchaseSupport and communication

So much effort, but no real help

I reached out to their telephonic support multiple times since I was struggling to navigate the calling tools and the dialer feature. Unfortunately, every call to support seemed to take forever, and the explanations weren’t clear or practical for someone like me trying to set up my system. It felt like going in circles with no real resolution. Their automatic updates also messed up some of the database settings I had just configured, and fixing that without proper guidance was a nightmare. I’m honestly frustrated because I expected some smooth help after signing up and paying, but I’m still stuck with a system that doesn’t work the way I need it. Next time, if I need assistance again, I dread having to call support because the experience so far has been time-consuming and ineffective. I can’t say this service did its job properly for me. It required far too much effort to barely get it partially up and running, and the communication just added to the hassle rather than easing it. I’m left wondering if it’s even worth continuing with this setup when support has been so disappointing throughout the process.

Aditi Tejal KharadePunjab, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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