So much effort, barely helped at all
I honestly did not expect to have to figure out so much on my own after signing up for the training and onboarding process. It felt like the instructions were very vague, and the user guides were not detailed enough for someone new. The online tools were confusing and I kept having to guess how to set things up, which is not what I expected. If there had been a clearer step-by-step way, even for the dialer or database syncing, it might have been easier. But I spent hours without actual help just trying to understand where to go next. The training materials didn’t really address the issues I encountered, and I ended up frustrated because it did not feel guided. For me, it was disappointing to have to troubleshoot the software and onboarding myself instead of getting proper assistance right away. The signup and payment process itself was straightforward, but that was the only part that didn't need me to wrestle with it alone. I was underwhelmed because all the time I hoped the process would be simpler, but it wasn’t even remotely close to what I needed.