so much confusion, but the dialer label was decent
Honestly, I found the whole sales and pre-purchase phase pretty confusing. The labels on the dashboard didn’t make much sense to me, and I kept wondering what exactly each option was for. It felt like some terms were put there without thinking if the end user would understand easily. Signup instructions were also quite vague, so I had to spend a lot of time guessing what to do next. What really stood out was the dialer label, though — at least it was clear what that button did. Beyond that, the payment and invoice sections were a bit overwhelming, and I wasn’t sure if I was paying for things I would even use. Training materials didn’t clear much either, which added to the confusion. Overall, I think more attention is needed on wording and how the features are presented because it seriously affected how comfortable I felt using the software. I hope they consider changing this because a better naming and clearer guides would make the whole process way better for new users like me. Just a bit of clarity would have saved me a lot of frustration in this pre-purchase stage.