So many things didn’t quite click in the end
Honestly, the training and onboarding promised more clarity than I actually got. At the start, I felt like the basics were explained okay, but once I tried to dive into the workflows the instructions just weren’t clear enough. The step-by-step parts felt overly fast or skipped, which left me unsure about some features I needed to use daily. It was frustrating because I really wanted to set things up properly, but kept running into confusion around the calling tools and database setup. I guess the one thing I could say was okay was the onboarding flow itself – it was smooth to navigate, but it lacked enough detailed explanations. I ended up spending a lot of time trying to figure things out by myself instead of feeling guided through the process. Overall, it didn’t quite deliver on what I hoped for when it came to clear onboarding and training communication.