So, it's mostly good but might need a little support again
I've been using the WFHI software for managing my remote workflows and honestly, it's mostly smooth sailing. The user access controls and database features integrate well with my tasks, but I did stumble a bit during the initial setup, especially around the dialer tool. I appreciate that there are help options, and the telephonic support was responsive when I reached out. I think next time I onboard, I might still need some help figuring out those nuanced parts, even if the automatic updates keep things running better than before. Signing up and payment processing was pretty straightforward, which made getting started less stressful. Overall, I feel like the software itself does what I need it to do, but I can't shake off the feeling that some complexities might crop up as I try to use more features independently. I wouldn't hesitate to use WFHI services again, but I'll be keeping my phone handy just in case I need to call support for quick clarifications. It's a good experience, just not entirely hands-off for me yet.