so it's hit and miss for me over the week
I tried using the training and onboarding setup for my remote work tasks and honestly, it worked well on some days and was frustrating on others. The initial signup was pretty straightforward, which was a plus, but maintaining that smooth flow day-to-day turned out to be tricky. Some parts of the training material were easy to follow and seemed practical enough, which helped with my confidence while using the software. However, a few modules felt repetitive and didn't quite match the way our workflows actually run. The dialer function was decent but occasionally froze up mid-call, causing disruptions during peak hours. I liked that the database feature organized contacts well but syncing it across devices didn't always update right away, which delayed my work sometimes. Automatic updates rolled out without me having to do much, but initially, they caused a bit of confusion because some features changed slightly without clear notes. Overall, calling support for help was okay, but wait times could be better, and not everyone seemed fully aware of the daily issues I faced. Billing seemed transparent and the invoicing process was easy to understand, so at least the backend felt reliable. So, after a few days, I'd say the system functions better in theory than it does in constant use but the positives make me want to stick around and see if small fixes improve things over time.