so good and not so great about hours fit
I really like how the software fits into my irregular working hours. Its dialer and database are available whenever I log in, which helps a lot. Sometimes there’s a lag when automatic updates happen, which can throw me off if I’m in the middle of a calling session. But generally, the software just adapts to my schedule which is great. Training was light and didn’t take much time from my day, so that felt balanced. The support team is pretty chill too, answering calls quickly when I need help. One downside is sometimes the billing cycle feels a bit out of sync with my work hours, but it’s minor. Overall, it’s easy to access and use whenever I want, and the software doesn’t bug me much about timing except for those few update moments. Good and bad together, but mostly good in how it manages my hours.