Smooth training overall, but one step was tricky
My experience with the training and onboarding provided by WFHI was generally positive. Most of the onboarding materials covered standard usage clearly, allowing me to follow along comfortably at my own pace. However, there was one moment fairly early on when I needed to configure the database feature that wasn’t fully explained. Despite the training videos and written guides, I had to figure out some details on my own, making that step a little more challenging than expected. Once past that hurdle, the rest of the training felt straightforward. The dialer and calling tools were introduced incrementally, which made it easier to adapt my daily workflow gradually without feeling overwhelmed. I appreciate that the training focuses on practical, real-world uses rather than abstract concepts, so the onboarding was not just theoretical but applicable. To summarize, most of the process was smooth and well-supported, though another quick walkthrough or clarification during the database setup phase would have been helpful for a seamless start.